PMI Agile Certified Practitioner (ACP) Practice Exam

Which aspect of traditional management is less emphasized in Agile frameworks?

1. Customer involvement

2. Team discussions

3. Product delivery speed

4. Flexibility

The correct answer is: Customer involvement

In Agile frameworks, customer involvement is less emphasized in traditional management compared to the collaborative and adaptive practices characteristic of Agile. Traditional management often focuses on formal processes and controls, where customer feedback may be solicited but not integrated into the ongoing development process. Agile, on the other hand, prioritizes active engagement with customers throughout the development lifecycle. This is seen in practices such as regular customer feedback sessions, iterative development, and integrating feedback into subsequent iterations. By fostering close relationships with customers, Agile approaches ensure that the product being developed meets the users' needs and adapts quickly to changing requirements. While team discussions, product delivery speed, and flexibility are also significant aspects of Agile, these elements reflect an emphasis on collaboration and adaptability rather than the structured, top-down approach typical in traditional management. Agile promotes a culture of open communication and fast delivery to enhance responsiveness to customer needs, but it is the specific focus on ongoing customer involvement that significantly differentiates Agile practices from traditional management methods.